Very satisfied with the delivery process. They were flexible with my requests and very responsive. Ordered on Sunday and they delivered on the next day itself.
As for the tool, it works great for home DIY jobs, drills through concrete just fine using the hammer drill mode however I tested with 5mm and 6mm bits only. (Drills faster when using 3rd party masonry bits though) Battery was good for drilling around 25 holes into concrete and charges rather quickly as well. Didn't feel any lack of power compared to my 550W corded impact drill for 5/6mm holes. (My corded drill was able to do 10mm holes though but I wouldn't try that on this cordless drill personally, just use a rotary hammer instead)
Overall great value for the price, can't go wrong with it specially for home DIYers