How is the calling quality?Master Buds Max comes with 5-mic ENC which cuts out disturbances during calls, ensuring your voice is carried clearly. Call quality also depends on network quality and surrounding noise.

Does it announce the caller's name or number?No, it doesn’t announce the caller’s name or number.

Is noise cancellation available?Yes, active noise cancellation and environmental noise cancellation are available during calls.

What are the colour options?Master Buds Max comes in 3 colour options – Onyx, Titanium and Silver.

Are Master Buds Max compatible with iPhones?Yes, they are compatible with iPhones.

Are Master Buds Max compatible with Android smartphones?Yes, they are compatible with Android smartphones.

Can Master Buds Max connect to a laptop/computer?Yes, as long as the device has Bluetooth connectivity.

Can Master Buds Max connect to more than one device?Yes, Master Buds Max supports dual-device pairing.

Do they support BT 4.0?Master Buds Max is best suited with BT v5.4, but also supports smartphones with BT v4.0.

Can I use Siri/Google Assistant?Yes, Siri and Google Assistant are supported.

What is the battery backup?The battery backup is up to 60 hours with ANC off.

How long does it take to charge?Master Buds Max takes up to 60 minutes to fully charge.

What if the headphones are not charging?Please contact our after sales team at care@endtoend.mu.

How do I check the battery level?You can check the battery level on the home screen of the Noise Audio App.

Can I charge Master Buds Max with my PC/laptop?Yes, you can charge them with your PC/laptop.

Does Master Buds Max support fast charging?Yes, it supports fast charging.

How do I turn Master Buds Max on and off?Press and hold the power button for 2 seconds. The white LED will start blinking, indicating pairing mode. To power off, press and hold the power button for 5 seconds until the white LED turns off.

How do I pair Master Buds Max with my smartphone?After powering on, the headphones enter pairing mode and the white LED starts blinking. Search and select “Master Buds Max” from available Bluetooth devices. Once connected, the light will turn off.

Note: Master Buds Max will automatically connect to the last paired device when powered on. Double-tap the power button to bring the device into pairing mode again.

What’s the name of the app?The app is called Noise Audio.

Is the Noise Audio App available on the App Store?Yes, it is available on the App Store.

Is the Noise Audio App available on the Play Store?Yes, it is available on the Play Store.

How do I pair Master Buds Max to the app?Make sure your smartphone and Master Buds Max are connected. Open the app, go to the Bluetooth device search page, select Master Buds Max, and tap Connect.

Note: It may take up to 15 seconds to establish connection between the headphones and the app.

Can I control ANC through the app?Yes, you can control ANC through Noise Control and switch between Off, ANC, and Transparency modes.

Is the app compatible with all Noise products?No, the app has been developed exclusively for Master Series users.

Can I update my headphones through the app?Yes, you can update Master Buds Max through the Noise Audio App.

Can I customise Equaliser levels?Yes, use the Equaliser feature to choose Default EQ mode, Sound by Bose, or Custom EQ.

Is wear detection available?Yes, wear detection can be toggled on or off in the app.

What if I misplace my headphones?Use the Find my Headphones section in the app. It will trigger a sound to help locate the device, as long as the headphones are not in use.

Is there a warranty?Yes, there is a 1-year manufacturing warranty from the date of delivery.