How do I control the Master Buds 2? The Master Buds 2 use touch-enabled controls on each earbud for play and pause, track changes, calls, ANC modes and voice assistant. You can fully remap these gestures in the Noise Audio app under Touch Gestures, assigning actions such as volume, music control, ANC toggling, spatial audio and voice assistance.

How is the calling quality on the Master Buds 2? Master Buds 2 comes with 6-mic ENC, which effectively cuts out disturbances during calls, ensuring your voice is carried clearly. Call quality depends on network quality and the level of background noise.

Do the Master Buds 2 announce the caller's name or number? No. The Master Buds 2 do not read out the caller's name or number. You will hear the ringtone through the earbuds and can answer, reject or end calls using the touch controls.

Are the Master Buds 2 waterproof or sweat-resistant? The Master Buds 2 carry an IPX5 rating, making them resistant to sweat and splashes. They are not waterproof and should not be submerged or worn while swimming.

What noise cancellation do the Master Buds 2 offer? The Master Buds 2 feature Adaptive Active Noise Cancellation of up to 51dB, Transparency mode and selectable Low, Medium, Max and Adaptive ANC levels. During calls, 6-mic ENC helps suppress background noise.

What colour options do the Master Buds 2 come in? Master Buds 2 are available in Carbon, Aurum and Mercury.

What is the battery life and charging time of the Master Buds 2? The Master Buds 2 deliver up to 30 hours of total playtime with the charging case, measured with ANC off. Charging takes up to 90 minutes.

How do I charge the Master Buds 2, and what if they aren't charging? Connect the charging case to a PC, laptop or standard USB adapter using the supplied cable and place the earbuds inside. If they do not charge, clean the charging contacts, ensure the buds are seated correctly and try another port.

How do I check the battery level of the Master Buds 2? Open the Noise Audio app to view the battery level of the earbuds and charging case. Battery information may also be visible through your phone's Bluetooth or battery interface when connected.

What devices are the Master Buds 2 compatible with? The Master Buds 2 work with iPhones, Android smartphones, tablets, laptops and computers with Bluetooth connectivity. They use Bluetooth v6.1 and are backward compatible with Bluetooth v4.0 devices.

Can the Master Buds 2 connect to two devices at once? Yes. They support dual-device pairing, allowing them to remain connected to two compatible devices simultaneously.

What Bluetooth version and range do the Master Buds 2 support? Master Buds 2 use Bluetooth v6.1 and provide a wireless range of up to 10 metres in open conditions.

Can I use Siri or Google Assistant with the Master Buds 2? Yes. Siri and Google Assistant can be activated using a touch gesture configured through the Noise Audio app.

How do I turn the Master Buds 2 on and off? The earbuds power on automatically when you open the charging case and remove them. They power off and begin charging when placed back inside the case and the lid is closed.

How do I pair the Master Buds 2 with my phone? Keep the earbuds and phone close together. Open the charging case and press the case button until the light begins blinking. Open your phone's Bluetooth menu, search for the earbuds and select them to connect. After the first pairing, they reconnect automatically to the last paired device.

Which app do the Master Buds 2 use and where can I download it? Master Buds 2 use the Noise Audio app, available on the Apple App Store and Google Play Store. The app provides ANC controls, EQ, gesture customisation, wear detection and firmware updates.

How do I connect the Master Buds 2 to the Noise Audio app? First pair the earbuds with your phone through Bluetooth. Open the Noise Audio app, go to the device search page and tap Connect when the earbuds appear.

Can I control ANC through the app? Yes. Noise Control lets you switch between ANC and Transparency modes and choose Low, Medium, Max or Adaptive ANC levels.

Can I customise the equaliser on the Master Buds 2? Yes. The Equaliser section lets you adjust Bass, Mid and Treble levels and select preset EQ modes or create a custom sound profile.

What can I customise and manage in the Noise Audio app? You can remap touch gestures, manage music and volume controls, toggle ANC, spatial audio and voice assistant functions, switch wear detection on or off and install firmware updates.

What do I do if I misplace a Master Buds 2 earbud? Open the Noise Audio app and use Find My Earbuds. Select the missing side and trigger the locating sound. The earbud must still have charge and remain within Bluetooth range.

What should I do if only one Master Buds 2 earbud works? Remove the earbuds from your phone's paired Bluetooth devices, place both earbuds in the charging case with the lid open, then press and hold the case button for 15 seconds. Pair the earbuds again after the reset.

What if the problem continues? If resetting and re-pairing does not resolve the issue, contact the after-sales team at care@endtoend.mu.

Do the Master Buds 2 have a warranty? Yes. The Master Buds 2 come with a 1-year manufacturer's warranty covering manufacturing defects from the date of delivery.